Terms and Conditions, Rules and Regulations, Cancellation Policy and so on, so on… you can call it whatever you like, it is a document that you need.
If you sell a product, you need to regulate how you sell it and under what conditions you accept a return. This is your guideline, this will protect you if you make a living from offering services. It is a document that every client and costumer needs to understand and agree before you start doing business together.
I added something more. A few thoughts about how I expect my clients to think about coaching and consulting. I included these few thoughts, so I make it really clear. Coaching and Consulting is not a one-off event that randomly happens to you. Coaching will bring change into your life.
And change comes to your life as result of your decision.
“Coaching is an ongoing relationship between a coach and a client. The opportunity for success for the coaching client dramatically increases because changing habits and creating possibilities is a process.” It is all about finding your balance.
“Coaching is a structure”
“By entering this relationship, the Coach and Client acknowledge that the Client wants to make significant progress and change in his/her life. Because progress and change happen at rates that are unique to each individual, the Coach and client commit to working with each other for an initial three‐month period. This allows the coaching relationship necessary time to develop and progress through objectives, obstacles and successes that occur.”
We are going to do this together. We will find your balance.
Are you ready to commit yourself?